> For the complete documentation index, see [llms.txt](https://help.synode.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.synode.ai/faq/faq.md). # FAQ Frequently Asked Questions (FAQs) **1. How would Synode integrate within an existing product catalog/workflow on transactional websites like Amazon?** While Amazon and similar platforms don’t allow external code to be directly integrated, we provide an effective workaround by embedding a GIF of the interactive instructions along with a QR code. Customers can scan the QR code to access the full interactive experience. This method ensures seamless customer engagement without requiring platform-level integration. **2. How do we ensure we do not lose a lead source from client surveys with existing paper instructions?** Synode allows you to embed interactive surveys and feedback forms within the digital instructions. Customers can submit feedback at the end of the process, and the data is consolidated in a centralized dashboard for easy analysis. Additionally, features like product registration for warranty purposes and links to competitions or promotions can be included, maintaining or even enhancing the lead generation process. **3. Can you show me some examples of successful Synode implementations?** Here are a few examples of how Synode has been successfully implemented: [Livingchy](https://livingchy.com/pages/installation-guide-designer-murphy-bed): Interactive installation guides for Murphy beds. [Boff Wall Beds](https://boffwallbeds.ca/pages/assembly?srsltid=AfmBOoo-AMk-NER0t5-4xxwZPjXZb4flxvj5453N0_Y-YECeIfcy5PHl): Engaging assembly instructions that simplify the customer experience. [Coolaroo](https://www.coolaroousa.com/resources/instruction-manuals): Easily accessible instruction manuals for outdoor shades. [La Place](https://www.la-place.ca/en/configure-your-murphy-bed): Configurator for Murphy beds tailored to customer preferences. **4. How does pricing work?** Our pricing is custom and tailored to each partner’s needs. It typically depends on: Number of Projects: Higher project volumes result in lower costs per project. Contract Duration: Longer-term contracts often come with more favorable pricing. File Quality: If optimization or processing of files is required, an additional implementation fee may apply. Add-ons: If implementing Visualizer, Localizer, Customizer, AR, VR, MR. Additional costs may apply. We’re happy to provide a detailed pricing estimate based on your specific requirements and project scope. **5. What are lead times for implementation?** Implementation times depend on the complexity and volume of the projects. • Smaller-scale projects with optimized files can be completed in a few weeks. • Larger-scale or more complex implementations requiring file optimization may take 4-6 weeks or more. We work closely with our partners to ensure realistic timelines that meet their business needs. **6. Do you offer free trials?** Yes! Try our Starter plan for free and explore everything Synode has to offer. **7. When do we need to pay?** Payment is not required for creating an account you do not need to pay for your Free account as well. Payment is required when you subscribe to a Pro or Enterprise plan. An automated charge will be made every month, or year, depending on your subscription. For Organization plan subscribers, we have manual invoice and bank transfer payment options available. **8. What Devices can Synode work on?** Synode works on all devices! **9. What are the public view limits and how can I increase them?** We generally do not charge extra fees for traffic to your projects. This policy, however, is subject to fair use: if your Starter workspace total traffic usage (across all your projects) exceeds 10,000 monthly views, you may be required to upgrade to a Pro plan. If you anticipate having more than 100,000 views, please contact our Sales team in advance to find the best Custom plan solution for you. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.synode.ai/faq/faq.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.